We lost our cat in August, but we worked hard to bring her home and I remained hopeful that she would return for several months. I finally decided I needed to cancel her insurance, and Trupanion very graciously refunded me for the 3 months I'd paid the premiums even though our cat was lost. They have been very easy to work with throughout the time we had coverage, and I would insure another pet with them in a heartbeat.

When our big boy Yukon was diagnosed with osteosarcoma having the comfort of knowing that all the money we have paid into this insurance policy was going to be put to the test. It passed with 5 stars. Knowing one can afford to keep a loved one alive is the best and with no payment delays.

This is the most efficient pet care service.  I am so happy that I have found them.

I got Trupanion insurance for my dog and cat when we first adopted them, almost 10 years ago. Didn't have to use insurance to the point I almost cancelled it. Our cat developed lymphoma and has been able to get treatment because of insurance. My fuzzy, big dog developed inoperable bladder cancer at age 8 1/2 and without this insurance, he wouldn't be here for all the treatments he had for it because we couldn't have afforded it. They have been great at paying 90% and quickly. Sadly though he almost made it to 10 yrs. old, but was taken by a massive stroke from a cardiac embolism. Nothing related to his cancer and Trupanion saw us through to the end.

After a rather unpleasant experience at our regular vet the week before, with regards to our sick 15-year-old cat, we decided to try this service. The vet was compassionate yet direct, and helped us to make the difficult decision to put our cat to sleep which our regular vet refused to do the week before. While the service was a bit expensive it was totally worth the peace of mind and the vet treated us and our cat with respect. We will definitely use the service again even for regular vet appointments. Thank you so very much